Frequently Asked Questions

Everything you need to know about shopping at Wild Grove.

What is the standard shipping timeframe?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are your products eco-friendly?

At Wild Grove, we prioritize sustainability. We work with suppliers who utilize ethical manufacturing processes and eco-conscious materials whenever possible to minimize our environmental footprint.

Do you ship internationally?

Currently, we only ship to addresses within the United States and Canada. We are working hard to expand our logistics network to more countries in the near future.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets including Apple Pay, Google Pay, and PayPal.