Returns & Exchanges
At Wild Grove, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through our portal to ensure your package is tracked correctly.
- 3.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.